FAQs

Authenticity

  1. 100% Brand new and authentic, directly from our supplier's and manufacturer’s source and components.
  2. Items are not refurbished or replica products, all parts of the watch are original.

Shipping

  1. We ship anywhere in the Philippines with the following rates: P450 for the total sales up to P4,999, P250 for the total sales up to P14,999, and FREE shipping for total orders worth P15,000 or more.
  2. We will be sending the item through Xend or DHL and we will send you the tracking number of your order after the item/s have been received by the courier. Please allow 3-5 working days for the courier to be able to pick the item up, and another 1-3 working days to be able to deliver to you (We won't/can't be held liable for any delay or problems that the courier has encountered, but we will try our best to help you).
  3. We do ship internationally outside the Philippines with our standard rate of P1,000. Please expect from 7 to 45 working days for your item to arrive (We have no control on the releasing of your watch with your local customs).

Payment

  1. We accept Paypal or Credit Card payments when you checkout at our webstore.
  2. You can check the item out as well and purchase the item you want directly at our store located at Ash Creek Center, San Juan Philippines. Please contact +63925-8266880 for more info.

Warranty

  1. All the watches we sell come with guarantees or warranties provided by the manufacturer. Most of these cover a period of one year from the day the watch is purchased from Click Clock Timepieces Store, but check the specifications of each item for more details.
  2. Service Warranty covers our expert personnel to check the exact condition of the watch and to let the customers know what possible actions that we can perform to the watch. Fees are applicable when pursuing with the necessary actions on the watch.

My Watch isn't Moving!

  1. An automatic or self-winding watch is a mechanical watch in which the mainspring is wound automatically as a result of natural motion of the wearer's arm, to provide energy to run the watch, making manual winding unnecessary.
  2. If your watch is an automatic/mechanical watch: please wear the watch for at least a day to provide energy to the watch so it can reserve some power.
  3. You may contact us at sales@clickclocktimepieces.com if you have any questions/concerns with your watch.

 

 

Feel free to contact us anytime if you have concerns/clarifications at sales@clickclocktimepieces.com